At Insa Beauty, we strive to provide you with the best shopping experience possible. We understand that sometimes you may need to return a product or have questions about our shipping process. Below, you'll find all the information you need to know about our shipping and returns policies.

Shipping

We offer fast and reliable shipping to ensure that you receive your products in a timely manner. Once your order has been placed, please allow 1-2 business days for processing. After processing, the estimated delivery time is as follows:

Within the United States: 1 week
International: 1-4 weeks (depending on the destination)
Please note that these delivery times are estimates and may vary due to factors beyond our control, such as customs clearance or unforeseen delays.

Returns

We want you to be completely satisfied with your purchase from Insa Beauty. If for any reason you are not happy with your order, we offer a hassle-free return policy. Here are the key details:

You have 14 days from the date of delivery to initiate a return.
The item must be unused, in its original packaging, and in the same condition as when you received it.

To initiate a return, please contact our customer support team at Hello@insabeauty.com with your order details and reason for return.
Once we receive your return request, we will provide you with further instructions on how to proceed.
Please note that return shipping costs will be the responsibility of the customer, unless the return is due to a mistake on our part.

Refunds

Once we receive your returned item and verify its condition, we will process your refund. Please allow up to 7 business days for the refund to be credited back to your original payment method.

If you have any further questions or need assistance with your order, please don't hesitate to contact our friendly customer support team. We're here to help!

Thank You! So Much.